Verifying Your gelai88 Account
Account verification is how we keep your wallet and your funds protected. Without it, your withdrawal requests may be held pending a document check. The process is straightforward: we need your identity document and confirmation that the wallet you're using belongs to you. Once verified, your account moves through the cashier without friction on every subsequent withdrawal. Think of it as a
one-time setup — do it once and you won't be prompted again for standard transactions. We review documents during support hours; you'll receive a status update to your registered contact.
- Upload identity document — Submit a clear photo of your national ID (KTP) through the verification section inside your account settings.
- Confirm wallet ownership — Ensure the DANA, OVO, or GoPay number registered to your account matches the wallet name on your identity document.
- Wait for review — Our team reviews submitted documents and sends a status update to your registered contact once the check is complete.
- Verified account unlocked — Fully verified accounts process withdrawals without repeated document requests — faster cashier flow from that point forward.